Internal audits are important sources of information for assessing the systematic appropriateness and effectiveness of QM systems.

Above all, internal audits serve to check your own organizational and procedural specifications for compliance and effectiveness and to identify potential for improvement. This seminar focuses on the practical and effective implementation of internal audits based on ISO 9001 as well as on the correct and constructive handling of audited employees.

Objective
Participants will deepen their knowledge of ISO 9001. Auditor expertise as defined by ISO 19011 will be taught in detail, as will the planning, implementation and evaluation / follow-up of internal system audits. At the end of the seminar there is a written examination. If the participants pass, they will receive the certificate “Internal Auditor ISO 9001“.

Target group
This seminar is aimed at employees from all areas of the company who are involved in the planning, execution and follow-up of internal audits in accordance with ISO 9001, as well as at all persons who would like to acquire an “Internal Auditor ISO 9001” qualification for other reasons.

Contents

• Process-oriented management systems
• Basics and objectives of audits
• Qualification requirements for auditors
• Interview techniques for auditors
• Planning and execution of internal audits based on ISO 9001
• Practice-oriented documentation of audits
• Classification and formulation of audit findings
• Deviations, potentials, measures and their follow-up
• Group work
• Final examination

Duration
2 days

Exam/Certificate
At the end of the last day there will be a written exam. After successfully passing the exam, participants receive the certificate “Internal Auditor ISO 9001“, which certifies that they have the professional competence to plan, conduct and follow up internal system audits according to ISO 9001.

Prerequisites
Basic knowledge of quality management is required. This knowledge can also have been acquired through comparable training courses or professional experience.

Scope of services

• Comprehensive and appealing training material
• ISO 9001 in the current version
• Certificate “Internal Auditor ISO 9001”
• Free space for exchange of experience and knowledge transfer