The seminar is aimed at people who are responsible for quality management in accordance with ISO 9001:2015 in small and medium-sized enterprises or who are aiming to do so. All essential requirements of ISO 9001:2015 will be taught as well as useful implementation possibilities. Beginners get a comprehensive insight into the standard and the resulting tasks and activities. An implementation project is outlined and helpful tips are given to avoid mistakes and ensure a good project.

Target audience:
General managers and executives of small and medium-sized companies who are familiar with ISO 9001:2015. Future QM managers in SMEs. Quality Management Officers (QMB’s) in companies that are certified to ISO 9001:2008 and who are now converting the QMN system to ISO 9001:2015.

Contents:
Introduction to quality management
Process management
Presentation of ISO 9001:2015 and its essential requirements The introduction as a project – how do I proceed?
The essential requirements of ISO 9001:2015 and their implementation Motivation and handling of changes Documentation of a QM system Internal audits – planning, implementation, follow-up Leading and moderating groups Presentation of results for different target groups Group work

Duration:
2 days

Examination:
Final examination, certificate “QM officer according to ISO 9001:2015 (msab)”.

Prerequisite:
There are no prerequisites for participation in this seminar.

Scope of services
Comprehensive and appealing training material
Certificate “QM manager according to ISO 9001:2015
Free space for exchange of experience and knowledge transfer